{"product_id":"roland-equipment-technical-and-service-support-on-site-video-call-service","title":"Roland Equipment Technical And Service Support – On-Site \u0026 Video Call Service","description":"\u003cp data-start=\"77\" data-end=\"357\"\u003eWe provide \u003cstrong data-start=\"88\" data-end=\"122\"\u003eprofessional technical support\u003c\/strong\u003e for diagnosing issues, troubleshooting errors, and performing \u003cstrong data-start=\"185\" data-end=\"220\"\u003emaintenance on Roland equipment\u003c\/strong\u003e. Choose between \u003cstrong data-start=\"237\" data-end=\"256\"\u003eon-site service\u003c\/strong\u003e for hands-on repairs or a \u003cstrong data-start=\"283\" data-end=\"317\"\u003eremote video call consultation\u003c\/strong\u003e for quick troubleshooting assistance.\u003c\/p\u003e\n\u003chr data-start=\"359\" data-end=\"364\"\u003e\n\u003ch3 data-start=\"366\" data-end=\"448\"\u003e\u003cstrong data-start=\"370\" data-end=\"446\"\u003e1. On-Site Service – Available Within 50 Miles of Hackensack, NJ (07601)\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"449\" data-end=\"800\"\u003e✔ \u003cstrong data-start=\"451\" data-end=\"476\"\u003e3-Hour Minimum Charge\u003c\/strong\u003e – Required \u003cstrong data-start=\"488\" data-end=\"499\"\u003eupfront\u003c\/strong\u003e to book a service request.\u003cbr data-start=\"526\" data-end=\"529\"\u003e✔ \u003cstrong data-start=\"531\" data-end=\"549\"\u003eService Begins\u003c\/strong\u003e – \u003cstrong data-start=\"552\" data-end=\"567\"\u003eTime starts\u003c\/strong\u003e when the technician \u003cstrong data-start=\"588\" data-end=\"626\"\u003eleaves our Hackensack, NJ facility\u003c\/strong\u003e.\u003cbr data-start=\"627\" data-end=\"630\"\u003e✔ \u003cstrong data-start=\"632\" data-end=\"651\"\u003eAdditional Time\u003c\/strong\u003e – \u003cstrong data-start=\"654\" data-end=\"671\"\u003e$175 per hour\u003c\/strong\u003e, Not including\u003cstrong data-start=\"683\" data-end=\"705\"\u003e travel time\u003c\/strong\u003e.\u003cbr data-start=\"706\" data-end=\"709\"\u003e✔ \u003cstrong data-start=\"711\" data-end=\"731\"\u003eTravel Surcharge\u003c\/strong\u003e – Additional fees apply for \u003cstrong data-start=\"760\" data-end=\"797\"\u003eservice locations beyond 50 miles\u003c\/strong\u003e.\u003c\/p\u003e\n\u003ch4 data-start=\"802\" data-end=\"836\"\u003e\u003cstrong data-start=\"807\" data-end=\"834\"\u003eOn-Site Service Covers:\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp data-start=\"837\" data-end=\"999\"\u003e\u003cstrong data-start=\"839\" data-end=\"878\"\u003eRoland Equipment Diagnosis \u0026amp; Repair\u003c\/strong\u003e\u003cbr data-start=\"878\" data-end=\"881\"\u003e\u003cstrong data-start=\"883\" data-end=\"920\"\u003eRoutine Maintenance \u0026amp; Calibration\u003c\/strong\u003e\u003cbr data-start=\"920\" data-end=\"923\"\u003e\u003cstrong data-start=\"925\" data-end=\"955\"\u003eError Code Troubleshooting\u003c\/strong\u003e\u003cbr data-start=\"955\" data-end=\"958\"\u003e\u003cstrong data-start=\"960\" data-end=\"997\"\u003eMedia Handling \u0026amp; Color Adjustment\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr data-start=\"1001\" data-end=\"1006\"\u003e\n\u003ch3 data-start=\"1008\" data-end=\"1077\"\u003e\u003cstrong data-start=\"1012\" data-end=\"1075\"\u003e2. Video Call Support – Remote Troubleshooting \u0026amp; Assistance\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"1078\" data-end=\"1228\"\u003eIf an on-site visit isn’t required, our \u003cstrong data-start=\"1118\" data-end=\"1136\"\u003eremote support\u003c\/strong\u003e provides \u003cstrong data-start=\"1146\" data-end=\"1168\"\u003ereal-time guidance\u003c\/strong\u003e for troubleshooting and maintaining \u003cstrong data-start=\"1205\" data-end=\"1225\"\u003eRoland equipment\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-start=\"1230\" data-end=\"1371\"\u003e✔ \u003cstrong data-start=\"1232\" data-end=\"1261\"\u003e$75 per 30-minute session\u003c\/strong\u003e\u003cbr data-start=\"1261\" data-end=\"1264\"\u003e✔ \u003cstrong data-start=\"1266\" data-end=\"1318\"\u003eAvailable via Zoom, FaceTime, or Microsoft Teams\u003c\/strong\u003e\u003cbr data-start=\"1318\" data-end=\"1321\"\u003e✔ \u003cstrong data-start=\"1323\" data-end=\"1369\"\u003ePayment required before the session begins\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch4 data-start=\"1373\" data-end=\"1410\"\u003e\u003cstrong data-start=\"1378\" data-end=\"1408\"\u003eVideo Call Support Covers:\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp data-start=\"1411\" data-end=\"1566\"\u003e\u003cstrong data-start=\"1413\" data-end=\"1447\"\u003ePrinter\/Cutter Troubleshooting\u003c\/strong\u003e\u003cbr data-start=\"1447\" data-end=\"1450\"\u003e\u003cstrong data-start=\"1452\" data-end=\"1476\"\u003eError Code Diagnosis\u003c\/strong\u003e\u003cbr data-start=\"1476\" data-end=\"1479\"\u003e\u003cstrong data-start=\"1481\" data-end=\"1515\"\u003eSoftware Setup \u0026amp; Configuration\u003c\/strong\u003e\u003cbr data-start=\"1515\" data-end=\"1518\"\u003e\u003cstrong data-start=\"1520\" data-end=\"1564\"\u003eBasic Maintenance \u0026amp; Calibration Guidance\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr data-start=\"1568\" data-end=\"1573\"\u003e\n\u003ch3 data-start=\"1575\" data-end=\"1616\"\u003e\u003cstrong data-start=\"1579\" data-end=\"1614\"\u003eBooking \u0026amp; Payment Requirements:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"1617\" data-end=\"1889\"\u003e✔ \u003cstrong data-start=\"1619\" data-end=\"1639\"\u003eOn-Site Service:\u003c\/strong\u003e The \u003cstrong data-start=\"1644\" data-end=\"1686\"\u003e3-hour minimum must be paid in advance\u003c\/strong\u003e to schedule a visit.\u003cbr data-start=\"1707\" data-end=\"1710\"\u003e✔ \u003cstrong data-start=\"1712\" data-end=\"1735\"\u003eVideo Call Service:\u003c\/strong\u003e \u003cstrong data-start=\"1736\" data-end=\"1785\"\u003ePayment is required before the session begins\u003c\/strong\u003e.\u003cbr data-start=\"1786\" data-end=\"1789\"\u003e✔ \u003cstrong data-start=\"1791\" data-end=\"1811\"\u003eAdditional Time:\u003c\/strong\u003e Any extra time beyond the scheduled session will be \u003cstrong data-start=\"1864\" data-end=\"1886\"\u003ebilled accordingly\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-start=\"1891\" data-end=\"1999\"\u003e\u003cstrong data-start=\"1891\" data-end=\"1997\"\u003eFor efficient support, please provide equipment details and issue descriptions before the appointment.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"2001\" data-end=\"2071\" data-is-last-node=\"\" data-is-only-node=\"\"\u003e\u003cstrong data-start=\"2001\" data-end=\"2071\" data-is-last-node=\"\"\u003eNeed expert Roland support? Contact us today to book your service!\u003c\/strong\u003e\u003c\/p\u003e","brand":"Roland","offers":[{"title":"Video Call 30 Minutes","offer_id":42665640558653,"sku":"SERVICE_CALL-1","price":199.99,"currency_code":"USD","in_stock":true},{"title":"On Site 2 Hours","offer_id":42665640591421,"sku":"SERVICE_CALL-2","price":399.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0635\/5255\/3021\/files\/OIP.jpg?v=1761550406","url":"https:\/\/topsourceink.com\/products\/roland-equipment-technical-and-service-support-on-site-video-call-service","provider":"Top Source Ink","version":"1.0","type":"link"}